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Available Courses

 

Coaching Skills

Communication Skills

Meeting Skills

Communication Skills for Outstanding Customer Care

Dealing with Difficult People

Influencing People

Essentials of Management

Strategic Planning

Superior Sales Strategies

Team Building

Team Leader Role

Team Motivation

 

 

 

 

Essentials of Management
Three to Five Day Programme depending on client needs

Essentials of Management’ is a full 5 day course focused at building a foundation for managerial excellence. The course is aimed at newly promoted or to be promoted managers, facilitating them with the basic skills, knowledge and attitude they require for their new challenge.

 

The program is structured following the four functions of management, with an added perspective session as a starting point. The following topics will be covered per session:

 

Session 1: The Concept of Management

  • Defining Management
  • Approaches over time
  • Structuring management in the organization
  • The four functions of management
  • Managerial skills

 

Session 2: The Planning Function

  • The Strategic Planning Process
  • Strategic Planning Tools
  • Benchmarking
  • Departmental Application of Strategy

 

Session 3: The Organizing Function

  • Organizing work
  • Organizing time
  • Rational decision making


Session 4: The Leading Function

  • Leaders vs. Managers
  • Setting direction
  • Leading the team
  • Motivating


Session 5: The Controlling Function

  • Monitoring
  • Correcting errors and giving feedback
  • Disciplining
  • Preparing and conducting appraisal interviews

 

 

To discover more about working with the Coaching Solutions Toolbox please call us today on 01322 305025.

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